Answers at Their Fingertips: Building a Front Porch Portal for Centralized Student Support

Group of Virginia State University students in a discussion

In the vast sea of messages, the most urgent ones often get lost. Many institutions struggle to balance the high volume of information with highlighting the most critical information when it comes to student communication. They have turned to online apps, platforms, or other solutions to provide on-demand resources. But for many students, these well-intentioned investments have produced an unintended result: a fragmented digital experience that makes it harder, instead of easier, to find what they need.

The solution? Front Porch Portal. Built on top of Ed Advancement’s customized Slate CRM, Front Porch Portal provides students with a user-friendly way to quickly access their schedule, grades, housing information, financial aid, and more. Through one sign-on, students can see personalized academic and financial information, key tasks and deadlines, and campus events through a single, central interface, supporting them with key deadlines and keeping them on track to graduate.