Publications

In the vast sea of messages, the most urgent ones often get lost. Many institutions struggle to balance the high volume of information with highlighting the most critical information when it comes to student communication. They have turned to online...

When Dr. Heidi Anderson became president of the University of Maryland Eastern Shore (UMES) in 2018, she immediately noted the institution’s commitment to excellence in student service. “As a first-generation student,” Dr. Anderson said, “I am particularly impressed by the university’s...

During the pandemic, college enrollment overall dropped by over one million students nationwide. At Hampton University, the effects were particularly acute. A report from the State Council for Higher Education found that enrollment in Virginia’s historically Black colleges and universities...

When President Makola M. Abdullah set out to build an “opportunity university” at Virginia State University (VSU), he envisioned an institution where affordability, access, and economic mobility could thrive hand in hand. With one of the highest percentages of Pell-eligible...

“Data, Dashboards, and Decision-Making: An Introduction to Unified Data for Institutional Insights” presents the value and opportunity of unified, cloud-based storage for higher education institutions looking to improve students’ experience, streamline business processes, and ready campuses to adopt emerging AI-powered...